Fundky.com Privacy Policy

Last updated: September 29, 2025
 

1. Introduction to the Fundky.com Privacy Policy

Fundky.com (a product of Les Solutions Fundky inc.) cares about the privacy of its visitors and users. We are committed to protecting personal information and using it properly in accordance with applicable privacy laws. This policy explains how we collect and use personal information and the rights and choices available to our visitors and users.

We strongly suggest you read this policy carefully and make sure you fully understand it before accessing or using any of our services. Terms capitalized but not defined here have the meanings assigned in our Terms of Use.

This Privacy Policy describes how Les Solutions Fundky inc. (“Fundky”, “we”, “us”) collects and uses information about each of our unregistered visitors and registered users, including premium users (each, respectively, a “Visitor” or “User”, or “you”), in connection with their access to and use of Fundky’s websites (including subdomains, the “Website”), web applications (“Fundky Apps”), mobile applications (“Mobile Apps”), and related services (collectively, the “Services”).

This Privacy Policy does not override the terms of any contract you have with us, nor any rights you may have under applicable privacy laws. If you disagree with our practices, please discontinue use of our Services. Questions? confidentialite@fundky.com.

1.1. Governing law and venue (Quebec)

Fundky operates from Quebec, Canada. Applicable law is Quebec civil law, and any dispute is subject to competent courts in Quebec, Canada.

1.2. Privacy Officer (Quebec – Law 25)

In accordance with Quebec Law 25, Fundky designates the following person in charge of the protection of personal information (Privacy Officer). Contact for any privacy request or complaint:
Name: Benoit L’Archevêque • Email: info@fundky.com • Mail: 653 Charles-de-Couagne, Terrebonne, Quebec, Canada, J6V 1L6.
The Privacy Officer may delegate duties in writing.

2. What information do we collect?

2.1. Information about Visitors and Users

We collect:

• Non-personal Information (technical/usage data that does not identify an individual), such as device, browser, language, session statistics, clickstream, timestamps, etc.

• Personal Information (information that identifies or could reasonably identify an individual), such as contact details (email/phone), billing details (name, billing address, payment method, transaction metadata), session data (IP address, geolocation, device ID), linked-account identifiers (e.g., Google/Facebook), scanned IDs provided to us, correspondence, and any other information you provide. Non-personal data linked to Personal Information is treated as Personal Information for as long as the link exists.

We collect such information from Visitors/Users, Users’ end-users, job applicants, and other sources you or they authorize.

2.2. Information about Users’ Users

We may collect information about visitors and users of our Users’ websites or services (“Users-of-Users”) only on behalf of our Users (see Section 6).

2.3. Information about job applicants at Fundky

We collect information submitted by candidates who apply for roles at Fundky (see Section 7).

3. How do we collect this information?

• Through your use of the Services (automatic collection via our Services and approved third parties—cookies and similar technologies, see Section 9).

• Directly from you (when you register, connect via a third-party account, make purchases, submit forms, contact us, etc.).

• From authorized third-party sources (as permitted by law and Section 8).

4. Why do we collect this information?

We collect Personal and Non-personal Information to:

1. provide and operate the Services; 2) develop, customize, and improve the Services; 3) provide support; 4) send service notices and lawful promotional messages; 5) facilitate promotions/events; 6) produce aggregated statistics; 7) enhance security/fraud prevention; 8) process job applications; and 9) comply with laws.

We use Personal Information where necessary to perform a contract with you, comply with legal obligations, or pursue legitimate interests in a proportionate manner that respects your rights.

Children. Our Services are not intended for children under 18; we do not knowingly collect personal information from them. Parents/guardians must supervise minors’ activities.

5. Where do we store your information?

Data residency (Quebec commitment). Personal Information processed by Fundky is stored and processed in Quebec. We do not communicate personal information outside Quebec.
If this policy were to change, we would first conduct a privacy impact assessment, implement appropriate safeguards (contractual and technical), and update this Privacy Policy before any cross-border communication occurs.

Access to Personal Information is limited to personnel and service providers located in Quebec with a need-to-know and subject to confidentiality and security obligations.

For unresolved privacy concerns, contact info@fundky.com or confidentialite@fundky.com.

6. Information about Users-of-Users (roles, ownership & responsibility)

When an organization (e.g., a Foundation) uses Fundky, that organization is the controller of the personal information collected through its fundraising pages, events, transactions, and participations.

• Ownership. Transaction data and participation data belong to the organization (Foundation).

• Responsibility. The organization is responsible for its legal obligations as controller (e.g., transparency, lawful basis/consent, notices, individual rights, retention).

• Fundky’s role. Fundky acts as a service provider/processor, processing such data only on documented instructions from the organization, with appropriate security and confidentiality.

Users-of-Users seeking to exercise privacy rights should contact the organization directly. Upon the organization’s instruction, we assist with access, correction, deletion, or other lawful requests within applicable timelines.

7. Applying for jobs at Fundky

Applicants may submit their details and CV for open roles. We use Applicant Information solely for recruitment, may retain it for up to two (2) years to consider future opportunities, and handle requests at jobs@fundky.com.

8. Sharing Personal Information with third parties

We may share Personal Information with:

• Quebec-based service providers who support our Services (e.g., hosting, security, analytics, email delivery) under confidentiality and security obligations.

• Authorities where required by law or court order.

• Corporate events (e.g., merger/acquisition), with prior notice if materially affecting your information.

We do not sell personal information. We do not communicate personal information outside Quebec (see Section 5).

9. Use of cookies and other tracking technologies

We use cookies, pixels, tags, and similar technologies to operate, secure, and improve the Services.

Consent for non-essential cookies (Quebec). Non-essential cookies (e.g., advertising/profiling) are used with your consent where required by law. You can manage preferences in your browser and, where available, in our cookie settings.

We do not change our practices in response to “Do Not Track” signals at this time.

10. Communications from Fundky

Promotional messages. We may send lawful promotional content. You can opt out at any time (e.g., unsubscribe links or contacting us).

Service and billing messages. We send essential notices about the Services (e.g., maintenance, support replies, billing). These cannot be opted out of while you use the Services.

11. Your rights regarding your Personal Information

Subject to law, you have rights to access, rectification, erasure, and to request limits on processing.

Quebec (Law 25) additions. You may:

• Withdraw consent at any time (without affecting prior processing).

• Request cessation of dissemination, de-indexing or re-indexing of Personal Information where legal conditions are met.

• Where automated decision-making that produces legal or similarly significant effects is used, be informed, obtain information about the factors and main parameters of the decision, submit observations, and, where provided by law, request a review by a person able to reconsider the decision.

Requests: droitaloubli@fundky.com or confidentialite@fundky.com. We may verify identity and respond within legal timeframes.

12. Data retention

We retain Personal Information for as long as necessary to fulfill the purposes described or as required by law. When purposes are achieved and any legal retention periods expire, Personal Information is destroyed or irreversibly anonymized according to our retention schedule. Deleting your Fundky account permanently removes your data from our active systems and cannot be reversed.

13. Security

We implement physical, technical, and organizational measures to protect Personal Information (e.g., HTTPS/TLS, hardened infrastructure, access controls, monitoring). While we strive for strong security, no method is perfect; use strong passwords and avoid sharing highly sensitive information through insecure channels.

Privacy incidents (Quebec). If a confidentiality incident presents a risk of serious injury, we will promptly notify Quebec’s Commission d’accès à l’information (CAI) and affected individuals and maintain a register of such incidents, in accordance with law.

14. Public forums and User Content

Information posted in public areas (blogs, communities, forums) may be read and used by others. Avoid posting information you do not wish to make public. Removal may require contacting the relevant third-party platform when used.

15. Updates and interpretation

We may update this Policy to reflect legal or operational changes. Material changes will be notified before taking effect. The most current version applies. Non-English translations are for convenience; in case of conflict, the English version prevails.

16. Contact us

Questions or requests about this Policy: confidentialite@fundky.com
Privacy Officer (Law 25): Benoit L’Archevêque — info@fundky.com
Mail: 653 Charles-de-Couagne, Terrebonne, Quebec, Canada, J6V 1L6